Privacy Policy for Gandalfur Inc. (Org. No: 559385-3046)

Last Updated: 26.09.2024

Gandalfur Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our app or services and tell you about your privacy rights and how the law protects you.

By accessing or using the app, you agree to the collection, use, and disclosure of your personal information as described in this privacy policy. If you do not agree with this policy, please refrain from using our services.

1. Information We Collect

We may collect and process the following information:

1.1 Information You Provide to Us

• Personal Information: When you use our services, we may collect personal information such as your name, email address, and any other information you voluntarily provide.

• Feedback and Support: If you contact us for customer support or to provide feedback, we may collect your name, email address, and the content of your message.

1.2 Automatically Collected Information

We may collect information about your device and usage when you use our app, including:

• Device Information: We collect details about the device you are using, such as IP address, operating system, device identifiers, and browser type.

• Usage Information: Information about your interactions with the app, including the time and duration of your usage and actions taken within the app.

• Cookies: We may use cookies and similar tracking technologies to collect information about your interaction with our app to improve user experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.

• Improve, personalize, and expand our services.

• Understand and analyze how you use our services.

• Develop new products, services, features, and functionality.

• Communicate with you, either directly or through third-party services, for customer support, updates, and promotional purposes.

3. Legal Basis for Processing

We collect and process your information only where we have a legal basis to do so. This may include:

• Your Consent: When you provide consent, such as opting in to marketing communications.

• Contractual Necessity: To fulfill the contractual obligations when you use our services.

• Legal Obligations: When required to comply with legal and regulatory obligations.

• Legitimate Interest: For legitimate interests, such as improving our services or ensuring security.

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information with:

• Service Providers: We work with third-party service providers to operate our services, who may process data on our behalf.

• Legal Compliance: We may disclose your information to comply with legal obligations, respond to governmental requests, or protect the rights, property, or safety of Gandalfur Inc. or others.

• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer necessary, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Data Rights (incl. GDPR)

In accordance with applicable laws, you have the right to:

• Access Your Data: Request access to the personal data we hold about you.

• Correct Your Data: Request the correction of inaccurate or incomplete personal data.

• Delete Your Data: Request the deletion of your personal data, subject to legal and contractual restrictions.

• Object to Processing: Object to the processing of your personal data in certain circumstances.

• Data Portability: Request the transfer of your personal data to another service provider.

• Withdraw Consent: Withdraw your consent at any time, where consent was the basis of processing.

To exercise these rights, please contact us at [email address]. We will respond to your request within the timeframe required by applicable law.

8. Children’s Privacy

We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will take steps to delete the information as soon as possible.

9. International Data Transfers

As a Swedish-based company, your personal data may be processed and stored in Sweden or other countries where our service providers operate. We ensure that your data is protected in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted in our app, and we will notify you of any significant changes. Your continued use of the services after the policy changes will constitute your acknowledgment and acceptance of those changes.

11. Limitation of Liability

To the fullest extent permitted by law, Gandalfur Inc. (Org. No: 559385-3046) and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to access or use the app.

• Any unauthorized access, use, or alteration of your transmissions or content.

• Any conduct or content of any third party on the app.

This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory, and whether or not Gandalfur Inc. has been informed of the possibility of such damages.

12. Governing Law

This privacy policy and any disputes arising out of or relating to it will be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to this agreement.

13. Arbitration

In the event of any dispute arising out of or relating to this privacy policy, the parties agree to submit to binding arbitration in Östergötland län, Sweden, in accordance with the Swedish Arbitration Act (SFS 1999:116). The arbitration shall be conducted in English, and each party shall bear its own legal costs.

The decision of the arbitrator shall be final and binding on the parties, and judgment on the arbitration award may be entered in any court of competent jurisdiction.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Gandalfur Inc.

Org. No: 559385-3046

Email: legal@gandalfur.com

Address: Stora torget 3, Lgh. 4-1201, Östergötland, Sweden